Futron Incorporated is pleased to announce that we have passed our ISO 9001:2008 re-certification surveillance audit. This provides several benefits for both the customer and Futron as we accomplish our Quality Objectives. This recertification validates the points below:
Customer requirements are being met. Ensuring that Futron is performing at a high quality standard is one of the biggest advantages of an ISO 9001:2008 certification. We, at Futron, embrace the concept of quality through continual improvement. We are committed to not only maintaining ISO standards, but also exceeding them.
Futron is continually improving. This isn’t the first time we have passed an ISO quality audit. Futron has been ISO 9001:2008 certified since October 2006. Our staff uses internal audits, customer evaluations, ISO agency audits and internal processes to solicit and act upon suggested improvements. With ISO’s Road to Quality in mind, Futron is dedicated to providing enhanced quality and customer experience for years to come.
ISO certification ensures quality not only for the customer, but for the employee as well. Having a solid quality management system provides our employees with training and clear expectations concerning quality requirements and job descriptions. It provides the tools necessary for the job through work instructions and procedures, while process metrics indicate that all employees receive prompt and useful feedback. This result is a productive workforce focused on quality and the customer.